FAQ > Movavi Video Converter > Movavi Video Converter Activation FAQs

Movavi Video Converter Activation FAQs


Here are the most common questions about activation.




1. I can't activate Movavi Video Converter. The program says my activation key is incorrect.
First, make sure you input the key correctly. It is better to copy and paste the code. Second, be sure you are activating Movavi Video Converter, not any other Movavi software. Third, check the version of the program, make sure it is the version you've purchased.


2. When will I receive my purchased program and how will I activate it?
You should receive your activation key via e-mail in a few minutes after the purchase. To activate Movavi Video Converter you need to download it from our site, install and run it.
To input your activation key, choose Help > Input Activation Key... and copy & paste the Activation Information you were sent.


3. What are the differences between Business and Personal versions?
The Personal license entitles you to use the program only for non-commercial purposes in a non-business, non-commercial environment (e.g., at home). To use the program in a business environment, you must purchase a Business license for the appropriate number of computers.
If you want to use our software for your WEB site but only for personal use, you can use Personal license.


4. I've lost my activation key. Do I need to pay again to get it back?
To receive your personal activation information follow this link. You can also contact our Support Team from here and provide the full and correct personal information you used to place your order: exact e-mail address, Last name, First name, order ID.


5. I input my activation key and my name and i believe i've activated the program but I'm still not sure if I'm registered or not.
To check if you are registered or not, open Movavi Video Converter, choose Help > About... and check the "Registered to:" field to see if you are registered or not.


6. I want to activate the program on the stand alone computer, which is not connected to the Internet. Can I do that?
You can install Movavi Video Converter on this computer. You will have to use Manual (offline) way of activation. Learn more about manual (offline) activation of Movavi Video Converter.